# Custom AI Works

> Custom AI Works (Schechter Customs LLC) is an AI automation and custom software studio in Lake Forest Park, WA (Seattle area). It builds client-owned AI agents, workflow automation, 24/7 AI voice receptionists and focused business software for small and mid-sized businesses. Every project starts with a free 30-minute scope call and a written scope with a fixed price before paid work; clients own all code, accounts and data.

Contact: schechter@customaiworks.com · (425) 780-5858 · 14806 Bothell Way NE #325, Lake Forest Park, WA 98155 · Mon–Fri 8am–7pm · Sat 10am–6pm · Sun 10am–2pm PT
Live AI receptionist demo line: (206) 837-4083

## Services
- [AI Agents](https://customaiworks.com/services/ai-agents/): Agents that carry one job from start to finish, with scoped tools and a human approving anything with impact.
- [Workflow Automation](https://customaiworks.com/services/workflow-automation/): Connect calls, forms, inboxes, CRMs and spreadsheets into one controlled workflow your team owns.
- [AI Voice Receptionist](https://customaiworks.com/services/ai-voice-receptionist/): Answers on the first ring, 24/7. Books appointments, qualifies leads, takes messages and hands off to staff.
- [Custom Software](https://customaiworks.com/services/custom-software/): Small, inspectable apps for the processes generic SaaS can’t model, with docs, tests and handoff.

## AI voice receptionist pricing (monthly)
- T1 Missed Caller: $69/month, 500 included minutes. After-hours, weekends, missed calls and overflow · 1 session.
- T2 24/7 Receptionist: $129/month, 1,200 included minutes. 24/7 all-call coverage · 2 sessions.
- T3 Business Receptionist+: $249/month, 2,400 included minutes. 24/7 plus outbound engine · 5 sessions.
- T4 Multi-Location: $499/month, 4,000 included minutes. 24/7 multi-location coverage · 10+ sessions.
- Extra minutes: $15 per 100 ($0.15/min). Month-to-month, 30 days' notice, 30-day money-back on first invoice.

## Free apps
- [IdeaForge](https://tools.customaiworks.com/tools/business-idea-validator): Turn a rough idea into a researched starting point. Explore your customer, competitors and the questions to test before you invest.
- [Business Plan Maker](https://tools.customaiworks.com/tools/business-plan-builder): Describe your business and get an editable first draft. Build your plan chapter by chapter, review the assumptions and export a polished report.
- [Grant Match](https://tools.customaiworks.com/tools/grant-finder): Tell us who you are and what you want to fund. Find official grant opportunities, save promising leads and check the requirements before applying.

## Key pages
- [Pricing & how scope works](https://customaiworks.com/pricing/)
- [FAQ](https://customaiworks.com/faq/)
- [About](https://customaiworks.com/about/)
- [Contact / book a call](https://customaiworks.com/contact/)
- [Insights](https://customaiworks.com/insights/)

## FAQ
### Where should we start?
Start with one repeated, costly, delayed or fragile workflow. Document how it works today (trigger, tools, decisions, exceptions and owners) and choose one observable result, such as leads contacted within five minutes. Then we choose the architecture.

### Do we need to replace our current software?
Rarely. The first option is almost always improving the handoffs around what you already use: CRM, email, calendar and spreadsheets. We only recommend replacement when an existing tool is genuinely the operational constraint.

### What stays under human control?
You decide. By default, people own unusual, sensitive, expensive, regulated or relationship-heavy decisions. Approval gates, stop paths and escalation rules are defined in writing before launch.

### How is scope and pricing determined?
Scope is based on systems touched, data complexity, exception paths and handoff needs. You receive a written scope with a fixed price, exclusions, third-party costs and acceptance criteria before any paid work begins. No hourly surprises.

### What happens if a tool’s API changes or breaks?
Every workflow gets fallback paths: human review queues, error notifications, manual override options and documented recovery steps. You own the accounts and the logic, never a closed black box.

### Who owns the finished system?
You do. Ownership and handoff are defined in the scope: client-owned accounts, inspectable logic, documentation and a clear maintenance path, with no lock-in and no renting your own system back.