Seattle-area AI studio · Client-owned
Stop being the bottleneck. Automation that runs without you.
We connect your calls, forms, inboxes, CRMs and spreadsheets into one controlled workflow, with human approval where it matters and full ownership of the code and data.
- Written scope before paid work
- You own every account & asset
- Human approval gates
Limited-time AI phone offer. Exact offer terms are confirmed in writing before activation. No checkout is attached to this offer.
What we build
What does Custom AI Works do?
We build four kinds of systems for small and mid-sized businesses, always starting with one expensive bottleneck. Each is scoped in writing, tested on your real workflow and handed over so your team owns it.
AI Agents
Agents that carry one job from start to finish, with scoped tools and a human approving anything with impact.
Learn moreWorkflow Automation
Connect calls, forms, inboxes, CRMs and spreadsheets into one controlled workflow your team owns.
Learn moreAI Voice Receptionist
Answers on the first ring, 24/7. Books appointments, qualifies leads, takes messages and hands off to staff.
Learn moreCustom Software
Small, inspectable apps for the processes generic SaaS can’t model, with docs, tests and handoff.
Learn moreThe friction
Why do growing businesses get stuck on handoffs?
Because every manual handoff still runs through a person, usually the owner. A lead calls, someone notes it, someone else follows up hours later, a third person schedules. Every delay leaks revenue, and the process only works while you are watching it.
Before: manual bottleneck
Lead arrives → manually noted → staff calls next day → customer has already booked a competitor.
After: an owned workflow
Lead arrives → AI answers on the first ring → qualifies and requests a calendar slot → team gets the transcript.
How it works
How does a Custom AI Works project run?
One bottleneck, one written fixed quote, one system that runs. Start with a free 30-minute discovery call.
Map the real workflow
We map the trigger, systems touched, decision points, exceptions, owners and current delay. No guesswork.
Build the smallest useful fix
Connect only what the first measurable outcome needs, with human approval gates on sensitive actions.
Prove it, then hand it over
Test real scenarios, compare against the baseline, document the runbook and hand over all code and keys.
Live demo
Can I hear the AI receptionist before I buy?
Yes. This is the production voice agent, running live in your browser. You can also call (206) 837-4083. Our voice AI client software is built in-house, so the receptionist, transcripts and handoff rules are fitted to your call flow.
Talk to the receptionist. Then the salesperson.
Choose a role, press Start and ask a question from your own business. Your microphone only starts after you press Start and allow access.
Ready when you are.
Prefer a phone call? Dial (206) 837-4083. The same AI answers. Appointment times are requests for the team to confirm.
Try: “I need to schedule a consultation.” · “Can you take a message for the owner?” · “Which service fits a small team?”
3 free business apps
Big idea? Let’s do the homework, free.
Answer five simple questions, then let AI help research the idea, draft the plan or find grant opportunities. Free account, no API keys, editable reports and exports.
IdeaForge
Turn a rough idea into a researched starting point. Explore your customer, competitors and the questions to test before you invest.
Research my idea Get past the blank pageBusiness Plan Maker
Describe your business and get an editable first draft. Build your plan chapter by chapter, review the assumptions and export a polished report.
Build my business plan Spend less time searching for fundingGrant Match
Tell us who you are and what you want to fund. Find official grant opportunities, save promising leads and check the requirements before applying.
Find grants for my projectAI-assisted drafts still need your review; grant results are opportunities to investigate, not award guarantees. More about the free apps.
Why “client-owned” matters
You own every account, credential, line of code and database. Documentation and a runbook come with the handoff, so you are never renting your own system back.
Built for regulated work
Approval gates, audit trails and least-privilege access are defaults. We are also building SEAL, a packaged compliance and data-protection system for healthcare. See what we’re building.
Straight answers
Questions to answer before you commit
Where should we start?
Start with one repeated, costly, delayed or fragile workflow. Document how it works today (trigger, tools, decisions, exceptions and owners) and choose one observable result, such as leads contacted within five minutes. Then we choose the architecture.
Do we need to replace our current software?
Rarely. The first option is almost always improving the handoffs around what you already use: CRM, email, calendar and spreadsheets. We only recommend replacement when an existing tool is genuinely the operational constraint.
What stays under human control?
You decide. By default, people own unusual, sensitive, expensive, regulated or relationship-heavy decisions. Approval gates, stop paths and escalation rules are defined in writing before launch.
How is scope and pricing determined?
Scope is based on systems touched, data complexity, exception paths and handoff needs. You receive a written scope with a fixed price, exclusions, third-party costs and acceptance criteria before any paid work begins. No hourly surprises.
What happens if a tool’s API changes or breaks?
Every workflow gets fallback paths: human review queues, error notifications, manual override options and documented recovery steps. You own the accounts and the logic, never a closed black box.
Your next move
What is the first constraint worth solving?
Describe one costly, repetitive or fragile workflow. We review the fit and respond with a written scope and fixed quote, not a canned pitch.